Wednesday, June 17, 2015

PS Dept. Review - the best shopping app ever

A few weeks ago, I heard about the most brilliant new app, called PS Dept., and I could hardly wait to try it out. PS Dept. is a shopping app that gives you access to personal shoppers at department stores and luxury retailers across the country, to help you find a specific item that you are looking for - sometimes even on sale. I think it's a genius idea, especially for someone like me who loves to shop, but can get hung up on an item that seems to sell out everywhere. One of which is the Eugenia Kim Brigitte hat (which just came back in stock - lucky you!)

I have baby fine hair which means that my scalp burns easily, so it's important for me to wear a hat during the summer, especially when I'm at the beach or by the pool. I've been admiring the Brigitte hat on Julia (of Gal Meets Glam) and Nicole (of Gary Pepper Girl) for a couple of months now, but it has been sold out everywhere. Not to mention that it is ridiculously expensive for a straw hat. I looked for and tried on some cheaper alternatives, but I loved everything about the original, and couldn't get it out of my head.

After obsessing over it for too long, I thought I'd test the PS Dept. skills and see if they could even find the hat for me. I downloaded the app on my iPhone and set up an account, all within a couple of minutes. I perused the main feed for awhile, looking at everything that the PS Dept. team posts - Chloe flats on sale, Chanel espadrilles in stock, recommendations for summer weddings, etc. - and then asked a personal shopper to find the Eugenia Kim Brigitte hat for me. I described the hat and attached a picture, and within a few hours, one of the personal shoppers had found it! I had a bunch of questions because I wanted to make sure that I could return it if I didn't like it, and that I could get it quickly before my Florida trip, and my personal shopper, Jessica L., was so helpful and quick to answer. The customer service is exactly what you would expect from a high end store, without any hassle. Typically, Eugenia Kim hats take a week or so to ship, but Jessica had one ready to ship out to me the following morning so I could get it before my trip. Awesome! After thinking about it for the rest of the day, I decided to be extravagant and buy myself the hat (surprise, surprise). The shopping services are complimentary, but I left a 5% tip, since I felt my personal shopper went above and beyond to help me. The hat arrived just in time, and I'm so in love.

Even though I live for the thrill of the hunt, I can't wait to use the PS Dept. app again! What would you use it for?

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